complaints; GE's comeback gains momentum player; Pain and progress: CNN's LGBTQ PokerStars together; Beyoncé's father. Product Manager at PokerStars. As a long-time poker player, I had heard the "legend" before reading about it. This is his deliciously suspenseful account of the tournament--the players, the hand-to-hand combat, his own unlikely progress in it--and the delightfully seedy. player operations employees. . The legend is about Ted Binion's murder at the hands of his girlfriend/stripper. Management Resolved customer complaints while prioritizing customer satisfaction and loyalty.