We ended up rejecting the case because the player stopped responding. Hello, I'm filing a complaint because LeoVegas sent me this shocking e-mail yesterday: This email is sent as to inform you of your player account in LeoV. It hasn't been received yet. The player from Brazil is dissatisfied with the withdrawal process. The player from Peru has requested withdrawal a month ago. The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s. El jugador. . The complaint was resolved after the player received all of her withdrawals.